Thank you for shopping with Levanter. Below you will find important information regarding our shipping procedures.

Shipping Locations

We currently ship to the following locations:

• Domestic: We ship to all addresses within the United States.
• International: We offer international shipping to select countries. Please check the shipping options at checkout to confirm if we ship to your location.

2. Processing Time

• All orders are processed within 1–3 business days, excluding weekends and holidays.
• Please note that processing times may vary during peak seasons or due to unforeseen circumstances. In such cases, we will notify you of any delays.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: Typically arrives within 5–7 business days (domestic), or 10–14 business days (international).
• Expedited Shipping: Typically arrives within 2–3 business days (domestic), or 5–7 business days (international).
• Express Shipping: Typically arrives within 1–2 business days (domestic), or 3–5 business days (international).

Please note that delivery times are estimates and may vary due to weather, customs, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination address. Some orders may qualify for free shipping promotions. Details will be provided on the checkout page.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment. If you experience any issues with tracking, please contact our customer support team.

Lost or Damaged Items

• Lost Packages: If your package does not arrive within the expected delivery window, please contact us immediately. We will initiate an investigation with the carrier to locate your order.
• Damaged Packages: If your order arrives damaged, please take photos of the package and the items inside. Contact us within 48 hours of receiving the shipment to initiate a claim and receive assistance.

Customs and Duties (International Orders)

For international orders, you may be subject to customs duties and taxes. These fees are determined by the customs authority of the destination country and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing an order.

Address Accuracy

Please ensure that your shipping address is complete and accurate. We are not responsible for delayed or undelivered packages due to incorrect or incomplete address information provided at checkout.

Shipping Restrictions

Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If an item is not eligible for shipping to your location, we will notify you as soon as possible.

Customer Support

If you have any questions or concerns about your order, shipping options, or delivery status, please do not hesitate to contact us at levanterco@gmail.com. We are here to assist you.

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By placing an order with us, you agree to the terms outlined in this Shipping Policy. We appreciate your business and are committed to delivering your order as quickly and efficiently as possible.